Teachers’ Housing Association provides housing for rent to people in need, particularly those associated with education.
The Association has properties in the London Boroughs of Bexley, Brent, Croydon, Haringey, Kingston-upon-Thames and Waltham Forest. The properties range in size from studio flats to four bedroom houses.
People working in the field of education in any of these six boroughs are eligible to apply to rent our properties. In addition to our family housing we provide sheltered housing for over 300 retired people in Birmingham, Brighton, Christchurch, Croydon, Hull, Paignton and Stoke-on-Trent.
What No Safety Services provide a comprehensive range of services. These include general Health and Safety risk audits on our housing schemes, fire safety risk assessments, and training of staff with a wide range of roles.
The sheer variety of the estate can bring challenges. What No Safety Services recognise the diversity within the Teachers’ Housing Association housing stock. From sheltered housing to working family homes, including both purpose built and converted properties, WNS were able to provide consistent policy advice and training.
Alongside the variance in property type is the distinct client groups within THA, including those with disabilities, the elderly and other vulnerable groups. What no Safety Service appreciates the varied requirements of each group as well as the obligations faced by the THA staff – making them the ideal organisation to deal with.
Challenges and Solutions
A safety consultancy should always challenge an organisation to do better, making sure that they are not just compliant but also benchmarking Teachers’ Housing Association against other leading providers so they can build in best practice from across the industry.
Teachers’ Housing Association have particularly used the advice of What no Safety Services regarding Lone Worker safety training. What no Safety additionally provide assurance for the management board regarding performance of health and safety. The support that What no Safety Services provides enables THA to focus on issues for the coming year and in the event of an incident they are unsure of, What no Safety Service are able to support with practical solutions.
What No Safety Services constantly provide examples of optimised health and safety so THA are kept informed of developments within the industry so those examples can be coordinated into new procedures.
Having a background in the specific requirements of health and safety matters relating to housing associations enables What No Safety to tailor the training to specific client needs. The long term relationship between THA and What no Safety of 10+ year’s has enabled an understanding of how each business works, the unique attributes of the housing stock and the staff, making training much more comfortable.
What No Safety Services have provided different consultant advisors over the term of the relationship to facilitate a balance of established knowledge but also a ‘fresh pair of eyes’ able to review the safety requirements.
Teachers’ Housing Association understands the particular risk of trip hazards within the properties of elderly residents so specific risk assessment and training support this aspect keeping the properties fit for purpose.
Training is delivered at THA’s premises, taking advantage of staff seminars or area meetings to get everyone together. This maximises the economy of delivery, enabling interaction and practical suggestions to be built into the programme and accommodate audience questions within the learning.
Teachers’ Housing Association has a long term relationship with What No Safety Services. We know and trust one another and they provide a comprehensive service to us. We appreciate how they share best practice from other organisations with us in order to maximise the effectiveness of our health and safety policy and procedures.
Alastair is great at delivering training that is focused on the Association’s needs and takes the audience with him, providing real and meaningful examples.
Sian Llewellyn – Teachers Housing Association